Stopping services (Symantec Endpoint Manager and Symantec Embedded Database) and restoring the “C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\db” folder to a point in time before the last “Policy Date” on the groups in question (although dbvalidator said the old db was ok). I tried everything else and ended up with: If I created new groups they would have no Policy Serial Number and no Policy Date and they also would not show up as hexadecimal folders in “C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent” (the groups in question also would not change modified date in this folder). Most groups would not update virus definitions and the Policy Serial Number + Policy Date remained unchanged despite recent policy changes. In SEPM Console under Admin -> Servers -> Local Site: Unknown Exception repeated every 16 seconds or soĪlso, though not often: “Failed to create a folder to which to publish the package” and “The binary file referred at the physical file, which is referred at the software package, does not exist” SEVERE: Unknown Exception in: .task.PackageTask
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